Overview
We aim to deliver quality academic and research assistance as agreed in your order confirmation/invoice. This policy explains how cancellations and refunds work, including eligibility, timelines, and any exclusions. For delivery details, see our Shipping & Delivery Policy.
Note Project-specific terms (e.g., delivery windows, revision rounds) are mentioned in your order confirmation/invoice and will prevail where different.Cancellation Window & Eligibility
| Project Stage | Cancellation | Refund Basis |
|---|---|---|
| Before work starts | Allowed | Up to full refund (less payment gateway charges, if any) |
| After kickoff / during progress | Case-by-case | Pro-rated refund based on work completed and any committed costs |
| After final deliverables sent | Generally not allowed | Refunds are not issued for completed/accepted work; revisions apply |
If you need to cancel, please contact us as early as possible at info@wrimv.in with your Order ID and reason.
Revisions vs. Refunds
- Where outcomes can be corrected, we first offer revisions aligned with the requirement shared at ordering time.
- Revision rounds and windows are as per your order/invoice (commonly 1-2 rounds within 7-14 days from delivery).
- Scope changes or new requirements may attract additional charges and fresh timelines.
We’re committed to addressing issues promptly. Please share clear, specific feedback and any annotated files.
Non-Refundable Items/Fees
- Work that is already completed and delivered (and/or expressly accepted).
- Urgent/expedite fees for 24-48 hour turnarounds once work has begun.
- Third-party costs already incurred (e.g., printing/shipping, similarity checks, journal/portal fees).
- Delays caused by missing inputs or late responses from the client.
- Change of mind after substantial work has been performed or delivered.
How to Request a Refund
- Email info@wrimv.in with your Order ID and subject “Refund Request”.
- Describe the issue and attach relevant files/screenshots/markups.
- Allow us time to review; we may ask clarifying questions or propose revisions.
Approved refunds will be processed to the original payment method unless otherwise agreed in writing.
Refund Timelines
| Payment Method | Typical Processing Time* |
|---|---|
| UPI / Wallet | 1-3 business days |
| Net Banking / IMPS / NEFT | 2-5 business days |
| Domestic Cards (India) | 3-7 business days |
| International Cards | 7-14 business days |
| Direct Bank Transfer (manual) | 2-5 business days after approval |
Chargebacks & Disputes
- Please contact us first to resolve any issue quickly—most concerns are addressable via revisions.
- Filing a chargeback while a case is under review may delay resolution; we share documented milestones and communications with the provider.
Contact
- info@wrimv.in
- +91 76959-15125
We’re here to help. Share your Order ID for faster assistance.